How does it work?

 

We understand that most things in life are complex. So at Willingness, we try to make everything as friendly as possible and easy to use. Using the services of a childminder is pretty straight forward. You only need to follow the easy steps here below. But before you read through, we would like you to know that we select our childminders carefully. Our childminders are trained and have a solid background in work with children.

 
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What you need to do is:

1a) Choose which childminder is available on the date you prefer.

1b) b) Choose when your preferred childminder is available.

2) Book the childminder. You will receive an email confirming that the booking will be received and will then be contacted by the childminder to confirm the booking.

Our childminder will ask for a preliminary visit which will serve as a platform for you and your child to meet with the childminder. During this session, the childminder will make a few inquiries about your child’s routine, likes and dislikes, and any other information that will be useful for the childminder whilst with your child.

As you are out, the childminder will keep you updated with the progress of the session by sending three messages throughout the session. In this way you can enjoy your outing knowing that your child is in safe hands.

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All our childminders are vetted and they are psychology students. Furthermore, they are supervised by child psychologists.

 
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See what the parents
have to say about our childminders

 

  • I am so grateful to Ms. Nadine’s help throughout the summer holidays. She provided great tutoring for my son - very professional and approachable, excellent planning and feedback - giving me peace of mind that my son is working on those academic areas which he could benefit from consolidating during the summer recess. Well done to such an amazing service!
  • I just wanted to let you know that I was very pleased with how Christina and David did with my kids. They were very nice and both times my kids had a good time. I know we will be booking again with you.
  • Julia was fantastic! Kids woke up this morning asking if she could come again! I will definitely ask for her next time I need a childminder. I recommend your service to my friends. Well done for being so efficient and organised.
  • We just wanted to let you know that today we have picked up two very happy and satisfied children who have enjoyed their time with Laura very much. Thank you again for your intervention.
  • I wanted to send a note to thank you and Sherona for your help during our time in Malta. She was a pleasure to work with and Archie loved her. It was our first time leaving our daughter with a babysitter but she made us feel very comfortable.
  • I would like to personally thank you for providing us with potential childminders for our dedicate situation. We were very impressed by the professionalism of Yasmin and especially Gabriella who helped us without hesitation when we needed them.
  • May I kindly thank you. We are really happy with the service and may we commend Ms. Nadine Grima for her service and for keeping and organising the sessions too.
  • Thank you for arranging Christina for babysitting our son Benjamin. Christina was great and we were able to enjoy our first dinner without the baby for the first time!
  • We had a fantastic experience using the childminding service whilst on holiday in Malta. I would highly recommend them.
  • Nixtieq nirringrazzja lil Rebecca tal-bierah. Emily hades gost fil-kumpanija taghha. Hrigna sodisfatti bis-servizz taghjhom. Grazzi hafna
  • Excellent service. Neville was lovely, trustworthy, thoughtful and excellent with Isabel. We would have no hesitation in using him again or recommending him strongly to others
  • He was polite, professional and well prepared. Made a good effort to interact with the children and create a positive experience.
  • All is great thank you. Krista is lovely and has become part of the family.
  • Service was great, Yasmin is awesome!
  • She’s fantastic! I couldn’t have hoped for a better Childminder.
  • It was a pleasure to have Christina as always.
  • Clara was great with Francesco and we’d definitely use her again. Very pleased.
  • Childminders service is superb!!
  • Krista is truly amazing. We are very happy with her!
  • Laura fit in with the family seamlessly. We are very happy to have her.

Contact us
and book your best childminder

+356 7929 1817

Contact Info

FAQ

1How much does the service cost?
The fees include resources and report writing at the end of each session.

Fees:

  • Bookings between 06:00 – 23:59 hrs – €11.50 per hour, per minder


  • Bookings between 00:00 – 05:59 hrs (Luxury Hours) – €13 per hour, per minder


  • Bookings made with less than 24 hours notice (Luxury Hours) – €13 per hour


  • Bookings for Specialised Service – €13 per hour


  • Transportation fee – €10 per trip (not including return)*


  • Late arrival charge – €13 charged at the start of every extra hour.


    • *any requested transportation of children by car shall be charged at a rate of €10 per trip (not including return – ex. Taking a child to basketball practice [€10] and bringing child back home [€10]: Total: €20). Please note that the commute of the childminder(s) to your premises of choice shall not be charged.

    Fees for Childminding in Events: Contact manager@childmindersmalta.com for more information.

    Cancellation Policy: The full amount shall be charged and no reimbursement may be affected for any cancellations made within a 48 hour period before the start of the planned minding sessions.
    2How do I pay for this service?
    Payment for service can be made online via bank transfer. The details for bank transfer shall be sent to you by email. Please note that the booking may be secured once the payment has been processed. Alternatively, you may call on +356 79291817
    3What is the Specialised Childminding Service?
    Childminders by Willingness offer a more specialised childminding service by childminders who were trained in dealing with children with particular needs. These childminders are able to support and educate children with Autism and other disabilities.

    At Willingness, we know the struggle that some parents might be going through and we want to provide a service where we can support these families.

    Contact us for more information. Fee for specialised service is €13 / hr.
    4What if I decide to cancel at the last minute?
    In case of cancellation, you need only contact the number +356 7929 1817 as presented on the website. However, there is a cancellation policy which states that cancellations within 48 hours of the service may not be reimbursed.
    5How safe is it to place my child with the childminder?
    All childminders have been screened through a meticulous process of selection. Following that, all childminders have undergone training to place them more strongly in work with children. Furthermore, all childminders are regularly supervised and a system of oncall serves to monitor the service and to offer support on the day.
    6Why do you send a maximum of three messages?
    We can send more. However the intention of this service is to provide parents with a space in time where they can go out. We believe that your focus will inevitably be on the children at home should many messages be sent, and this would ultimately defeat the purpose. However, do not worry, the childminder will be asking for an ICE (in case of emergency) number which will be used in times of trouble.
    7Can I pre-book a number of sessions in advance?
    You may book as many sessions as you feel you need. Just follow the same process on the website. Bookings with the childminder are not encouraged as this may create issues with the management of schedules.
    8Do I need to provide activity resources (toys)?
    The childminders will be getting their resources, however it is encouraged if you could leave familiar toys and resources for your child.
    9Can I meet the childminder before making a final decision?
    Actually we encourage you to meet with the childminder before. In fact, before the actual session, the childminder will be requesting a meeting with you to discuss a few items before the day. Please use this opportunity to vet the childminder and develop a connection with the person yourself.
    10What happens in case of emergency?
    The childminder will be asking you for an ICE (in case of Emergency) number to use in situations of emergency. The childminder will also be updating the supervisor on call from Willingness, who will be providing ongoing support until you arrive.
    11What age ranges do the childminders cater for?
    The childminders have received training and are competent to cater for the needs of children of all ages. However, each childminder provides areas of preference on the website. Go through each bio and see whom of the childminders fits your needs.
     

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